During the weekend the screen on my amazon kindle 6″ decided to go partially broken.It happened while it was in my backpack inside a ‘leather cover’ that I also got from amazon at the time of purchase.
Usually with these electronic devices it’s that if the screen breaks you’re on your own / can try to get some help from home insurance. So my hopes were not so high when I sent an e-mail to amazon.
They however just asked me to start a chat or call them. I started a chat because I didn’t feel like calling a US number (although they had apparently some service that they’d call me back too), and got a very quick and efficient response. They just asked me to reboot the device (hold the release thing for 30 seconds).
They’re sending a new one and will let me send back the broken one in the same package and with a pre-paid shipment too!
Hope to get it soon, I feel nekkid without this e-book (or anything to read really), and of course it happened just when things were getting really excited in “A storm of Swords” (part of the “game of thrones” book series)!
Just a good howto – tip – solution. It’s a little hard to find good threads.
Hard to find something.. should probably write it in here when I think of it.
Also the ITRC are moving to another platform in June 2011 so maybe these won’t be available after this.
** Update 2011-06-27: Yes, these do not work after the ITRC move. They take you to the main page of the new forum. Tried to find the posts again but couldn’t on the first two so I’ve given up :/
EVA Parity Groups – RSS
EVA Control RSS position while replacing disks.
Command View EVA cannot find EVA
SCSI Sense errors with HP SC11xe and Tape Drives
EVA DR resume
Go from PID Extended Edge to PID CORE format with Unix.
How are the ports mapped in a a HP BladeSystem c-7000 with Flex-10 Fabric Interconnect modules.
HP’s ITRC forum is a great place to learn more, help out :)
For me the primary reason is to remember the things I learnt while working at the support, because I do not work with hardware in that respect anymore it’s incredible how fast this kind of stuff is forgotten, at least the specifics :/
I hope the ITRC won’t change into something crap after the move to another forum system now in the summer.